Privacy Policy – Studo

πŸ” PRIVACY POLICY

Last Updated: 26/12/25

At STUDO, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase on www.heystudo.com.

By using our website, you agree to the practices described in this policy.

πŸ“Œ INFORMATION WE COLLECT

We may collect the following information:

🧾 Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

πŸ’³ Payment Information

  • Payment details are securely processed by Razorpay
  • STUDO does not store your card, UPI, or bank details

πŸ“¦ Order & Shipping Information

  • Order details and transaction IDs
  • Delivery address and contact details shared with Shiprocket for shipping purposes

🌐 Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (cookies, analytics)

🎯 HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders
  • Arrange shipping and delivery via Shiprocket
  • Process payments and refunds through Razorpay
  • Provide 24Γ—7 customer support
  • Send order updates, notifications, and service-related communication
  • Improve our website, products, and customer experience
  • Prevent fraud and unauthorized transactions

πŸ”„ INFORMATION SHARING

We only share your information when necessary:

  • Shiprocket – for order fulfillment, shipping, and tracking
  • Razorpay – for secure payment processing and refunds
  • Government or legal authorities – if required by law

We do not sell, rent, or trade your personal information to third parties.

πŸͺ COOKIES & TRACKING TECHNOLOGIES

  • We use cookies to enhance your browsing experience
  • Cookies help us understand user behavior and improve website performance
  • You may choose to disable cookies in your browser settings, but some features may not function properly

πŸ” DATA SECURITY

  • We follow industry-standard security practices to protect your data
  • Razorpay uses advanced encryption and security protocols for payment transactions
  • While we strive to protect your information, no online platform is 100% secure

πŸ‘€ YOUR RIGHTS

You have the right to:

  • Access your personal information
  • Request correction or updates
  • Request deletion of your data (subject to legal obligations)
  • Opt out of promotional communications

To exercise these rights, contact us anytime.

πŸ§’ CHILDREN’S PRIVACY

  • Our website is not intended for individuals under 18 years of age
  • We do not knowingly collect data from minors

πŸ“ž CUSTOMER SUPPORT (24Γ—7)

For any privacy-related questions or concerns, reach us 24Γ—7:

πŸ“§ Email: studo.business@gmail.com
πŸ“ž Phone / WhatsApp: +91 8850417367

πŸ“ POLICY UPDATES

STUDO reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will be effective immediately.

βš–οΈ GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.